Responsible Gaming
at ppee
Gambling on ppee is meant to be entertaining. We provide tools, resources, and support to ensure every player in Bangladesh stays in control of their betting activity — because your wellbeing matters more than any jackpot.
Our Commitment
What Responsible Gaming
Means at ppee
Responsible gaming at ppee means treating every bet as entertainment — not as a way to generate income, chase losses, or escape personal difficulties. The ppee platform is built around the principle that gambling should always remain a fun, controlled, and affordable leisure activity for every player across Bangladesh.
ppee invests in player protection tools and educates its community on healthy gambling habits. We recognise that a small number of players may develop gambling-related difficulties, and we are committed to providing those individuals with immediate, practical assistance — from self-imposed deposit limits to permanent self-exclusion — without question or delay.
Our responsible gaming programme applies across all product areas: cricket and football sports betting, BPL and IPL markets, live casino tables, slot games, and crash games. No product on the ppee platform is exempt from responsible gaming oversight.
Deposit Limits
Set daily, weekly, or monthly deposit caps on your ppee account. Once a limit is active, it cannot be increased for 72 hours, giving you a mandatory cooling-off window before raising your spend threshold.
Time-Out Periods
Take a short break from ppee by activating a time-out of 24 hours, 7 days, or 30 days. During a time-out your account is suspended from all real-money activity, while your balance and account data are preserved.
Self-Exclusion
Request a self-exclusion of 6 months, 1 year, 5 years, or permanent closure. Self-exclusion is actioned within 24 hours of request and cannot be reversed during the elected period.
Reality Checks
Enable on-screen session reminders that pop up at intervals you choose — every 30, 60, or 90 minutes — showing exactly how long you have been playing and how much you have deposited in the current session.
Loss Limits
Cap the total amount you are prepared to lose over a set period. Once your loss limit is reached, ppee will automatically prevent further bets until the limit period resets or you contact support to review the cap.
Bonus Opt-Out
Players who feel that promotional offers encourage them to gamble beyond their intentions can opt out of all bonus communications and automatic bonus awards from within their ppee account settings.
Step by Step
How to Activate Your
Safety Tools on ppee
Every responsible gaming tool on ppee is accessible directly from your account dashboard — no need to contact support to set deposit limits or enable a time-out. Here is how to get started.
Need immediate help? If you cannot wait to access your dashboard, contact ppee support via WhatsApp or Live Chat right now. Our team will apply any responsible gaming measure to your account on your behalf within minutes.
Log In to Your ppee Account
Visit ppee.io and log in with your registered Bangladesh mobile number or email address and your account password.
Open Account Settings
Click your account icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu.
Navigate to Responsible Gaming
In the settings panel, locate the "Responsible Gaming" tab. This section houses all available player protection tools in one place.
Select and Configure Your Tool
Choose the tool you need — deposit limit, loss limit, time-out, reality check, or self-exclusion — and enter your preferred values. Changes to limits that tighten your controls take effect immediately.
Confirm and Save
Review your selections and click "Confirm". ppee will send a confirmation to your registered email address and mobile number. Any restriction will be enforced from that moment forward.
Know the Signs
Recognising Problem
Gambling Behaviour
Problem gambling can develop gradually and is not always easy to recognise from the inside. If any of the following signs apply to you or someone you know in Bangladesh, it may be time to seek support.
Get Help Now
You Are Not Alone —
ppee Is Here to Help
If you recognise any of the warning signs above, the most important step is to reach out. ppee's responsible gaming support team is available around the clock and will respond without judgement.
Live Chat Support
Speak to a ppee responsible gaming specialist right now via the Live Chat feature in your account dashboard. Available 24 hours a day, 7 days a week, including all Bangladeshi public holidays.
WhatsApp Support
Send a WhatsApp message to ppee's support team at +880 1700 000 000. State that your message relates to responsible gaming and our trained team will prioritise your case.
Email Support
Write to ppee's responsible gaming team at [email protected] with the subject line "Responsible Gaming Request". We aim to respond within 4 business hours.
Immediate Self-Exclusion
If you want your ppee account suspended immediately, contact support via any channel above and request emergency self-exclusion. Your account will be suspended within 60 minutes of your request being received.
Play Smart
Healthy Gambling Habits
Every ppee Player Should Follow
Responsible gambling is about making conscious, informed choices every time you visit ppee. These habits will help you keep gambling fun and firmly within your control.
Set a Budget Before You Play
Decide exactly how much money you are comfortable spending before you log in to ppee. Treat this amount as the cost of entertainment, not as an investment. Use ppee's deposit limit tool to enforce your budget automatically — this removes the temptation to deposit beyond your planned amount mid-session.
Limit Your Session Time
Prolonged gambling sessions increase the risk of impulsive decision-making. Set a maximum session duration before you begin — whether it is 30 minutes watching BPL cricket odds or an hour at the live casino — and stick to it. Enable ppee's reality check reminders to receive on-screen alerts when your chosen duration is reached.
Never Gamble to Escape Emotions
Gambling while stressed, sad, or anxious significantly increases the risk of problem behaviour. If you are going through a difficult period — whether related to work, finances, or relationships — take a voluntary time-out from ppee until you feel in a more balanced headspace.
Never Chase Losses
Accepting a loss and stepping away is one of the most important disciplines in responsible gambling. Chasing losses by depositing more and increasing bet sizes is a fast path to problem gambling. If you find yourself repeatedly attempting to "win back" money, contact ppee support immediately.
Keep Gambling Separate from Finances
Only gamble with funds that are entirely separate from your essential living expenses — rent, food, utilities, school fees, and family obligations. Never use bKash, Nagad, or Rocket to deposit money that you cannot afford to lose entirely. ppee's loss limit feature is an effective safeguard here.
Take Regular Breaks
Even if your gambling habits feel entirely under control, build planned breaks into your routine. Taking a week or a month away from ppee periodically helps maintain a healthy perspective on gambling as leisure, not habit. Use ppee's scheduled time-out tool to make these breaks automatic.
Protecting Minors
Parental Controls &
Protecting Young People
ppee takes the protection of minors extremely seriously. No person under the age of 21 is permitted to create a ppee account, make a deposit, or access any real-money gambling product on the platform. Our mandatory KYC verification process is specifically designed to identify and block underage access.
If you share a device or computer with younger family members in your household — whether in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — we strongly recommend that you enable parental control software to prevent access to ppee.io and other gambling websites. Free and paid parental control tools are available for all major operating systems and mobile devices.
Parents and guardians who believe a minor has registered on ppee should contact our support team immediately at [email protected]. We will investigate and act on all such reports within 24 hours.
Zero Tolerance for Underage Access
Any account found to be registered by a person under 21 years old will be permanently closed, all deposits returned where technically possible, all winnings voided, and the case reported to our compliance team for review.
Secure Your Device
Always log out of your ppee account after each session, especially if you use a shared device. Never save your ppee login credentials in a browser accessible to minors. Enable device-level PIN or biometric authentication as an additional safeguard.
Mobile Device Safety
If you access ppee via a mobile browser on a shared phone or tablet, use your device's app-lock feature or screen time controls to restrict access to gambling websites when the device is being used by children or teenagers.
Serious Help for Serious Situations
Understanding
Self-Exclusion at ppee
Self-exclusion is the most powerful responsible gaming tool available on ppee. It is designed for players who feel they have lost control of their gambling and need a firm, enforceable barrier between themselves and the platform.
Short-Term Break
A six-month exclusion period for players who need a meaningful pause. Cannot be lifted early under any circumstances.
One-Year Exclusion
A full year away from ppee. All marketing communications and promotional emails are suspended immediately upon activation.
Extended Exclusion
Five years of enforced exclusion for players who need a long-term solution. The account remains closed for the entire period without exception.
Permanent Closure
A permanent, irrevocable account closure. Your account data is retained for regulatory compliance but the account can never be reactivated.
What Happens During Self-Exclusion
- Your ppee account is immediately suspended — no logins, no deposits, no bets.
- All pending bonuses and promotional offers are cancelled without compensation.
- All marketing emails, SMS messages, and WhatsApp notifications are stopped.
- Any remaining balance can be withdrawn after a mandatory 72-hour review period.
- Any attempt to re-register with ppee using different details will result in permanent account termination.
How to Request Self-Exclusion
- Log in to your ppee account and navigate to Account Settings → Responsible Gaming → Self-Exclusion.
- Select your preferred exclusion period and confirm your request.
- Alternatively, contact ppee support via Live Chat, WhatsApp, or email to request exclusion without logging in.
- Your exclusion will be active within 24 hours of your confirmed request, and you will receive written confirmation.
- After your exclusion period ends, you may request reinstatement — a mandatory 7-day cooling-off period applies before access is restored.
Our Promise to You
The ppee Responsible
Gaming Pledge
We will never make it difficult for a player to set limits, take a time-out, or self-exclude. These tools are always one click away in your account settings.
We will never market high-value bonuses or promotions directly to a player who has requested a deposit limit reduction or a time-out.
We will train all customer support staff to recognise the signs of problem gambling and respond with empathy, discretion, and practical guidance.
We will enforce strict age verification for every new ppee account registration and act swiftly on any report of underage gambling.
We will publish transparent RTP (Return to Player) information for every slot and casino game on the ppee platform so that players can make fully informed decisions.
We will continuously review and improve our responsible gaming programme in response to player feedback, regulatory guidance, and best-practice developments in the industry.
Explore ppee
Ready to Play Responsibly
on the ppee Platform?
Now that you know how ppee supports responsible gaming, explore everything the platform has to offer — from live cricket and BPL betting markets to premium slots and the full live casino experience. Remember: play for fun, stay in control.